Twitter, as its CEO Dick Costolo has put it, sucks at dealing with harassment and trolls. It's been trying to get better — although its changes have sometimes misfired badly in the past. Right now, though, it's apparently apparently trying to gauge just how big of a problem Twitter abuse really is. Its mobile app is inviting some users (specifically, verified users, as far as we can tell) to take a short survey about their personal experiences and opinions on the platform. It doesn't seem to ask the same questions of everyone, but among other things, it asks how important it is to see interactions, how much they worry about harassment on Twitter, and the overall level of abuse users receive on other services, like YouTube.
Twitter has effected some important changes over the past several months, including a simpler form for reporting abuse, but the most useful tools are still unofficial, jury-rigged, and imperfect solutions like block lists. More than anything, this is a way for Twitter to remind its high-profile users that while it might not be even close to a solution, it's at least trying to listen to their problems.
Twitter has effected some important changes over the past several months, including a simpler form for reporting abuse, but the most useful tools are still unofficial, jury-rigged, and imperfect solutions like block lists. More than anything, this is a way for Twitter to remind its high-profile users that while it might not be even close to a solution, it's at least trying to listen to their problems.
No comments:
Post a Comment